Today I went into the dealership hopeful that I would have a good experience. Well, I got just that! The salesman, Danish, was very pleasant. He was professional, kind, and met my needs to the T!! If you need a vehicle, go ask for Danish.. He will get you taken care of!!
My second time at Shabana for a vehicle. I came back because I had such a good experience and this time was even better. Ana took amazing care of me and went above and beyond to get me into the vehicle I wanted. Her customer service and care for the customer is unmatched, such a gem!
My process started off smoothly as of today my car been shut off which my account cuts my car off a lot and at least from my knowledge I don’t know her personally. I talked to them yesterday after sitting 2hrs to find out they shut my car off. The never told me after lying saying the system shut it off just like I paid on July 30th and they say I wouldn’t get a receipt from the phone system I just laugh. I do know it’s illegal to have trackers on cars. If don’t won’t be shut off in the middle of the street or far from home do not be late or don’t come here. They will hinder you from making money to provide for your family if you go through a hardship. I don’t won’t build a relationship with no loyalty or communication for my family. Not to mention the alternator went out before my 30day warranty and they still made me pay and I was forced to use my promise to pay which you only get two of those. I never missed over a month payment. Within a week of miss payment they will pull the kill switch on you. I dislike negative energy and inside the finance department is a nightmare. The lady never give me her name but she sounds black and ghetto seems she dislike customers and don’t have good customer service skills. I not once cursed or yell at her but she lied to me and got angry after I called back because she turn my car off 1min after turning off. I was stuck at the gas pump which we all know can get towed and cost more money. FYI go shop at carvana, a major carlot “used car” department. If you young please don’t waste your credit here. Keep saving your money. I forgot I had to swap the car in picture out and give more money for the Volkeswagen. Check the bottom under the tires it be rust under there. Once you pull and ride the cars start humming. Sorry I’m all over the place but I’m upset. That lady refused to let me speak with management I had to call back to get to him knowing I been sitting in 100 degree weather. I told her I was going work the Beyoncé Concert with the tempt service I work for and shareride through the weekend so I can get her money. She really cut my car off down the street after I put $30 in that tank!!! I got hired at Little Ceaser’s within that hour I start Sunday!!! And these people stop me from making money for my 5kids!!!!!! WTBS 3jobs this weekend I can’t go. I don’t get foodstamps so this car is my only money maker!!!! Where I live don’t have busline and I have my last $30 in the gas tank. Keep in mind I told them all of this. So don’t go to a place with no loyalty no respect no communication. They lucky it’s too far I’ll go to the other guy who own these cars and tell him how that lady are. I was told by part owner I was hired and the manager said I had to wait 2wks and he never called I called and he said they hired someone else. And the same man answered this time and said if I don’t get the money by the end of the work day it will be shut off. Well at 8pm I was going work this weekend shift with over 100,000 people in the city of Houston which means lots of money. I was hinder from that. This situation put me in more depression then I started with. I hope somebody have the owner call
I had an absolutely Incredible experience at Shabana Motors!!! I was really down on my luck trying to find a vehicle. I have a horrible credit score, repossession on my record, not a ton of cash, etc. After going to multiple different dealerships in the area and not being able to afford a big down payment, I finally decided to go to Shabana Motors since I had heard they are one of the better “Buy Now, Pay Here” dealerships. My sales representative, Ernesto, was absolutely incredible! He went straight to the chase and asked me how much money I would be able to put down today. I gave him my budge and he worked with me to get a decent vehicle at a great monthly rate! Ernesto also made sure that the mechanics take a look at the vehicle and make sure it is ready to go that day. He also installed my license plates and registration sticker for me! The finance representative, Traci, was also amazing! She took the time to go over every aspect of my contract with me and answered all of my questions! Unlike other “Buy Here, Pay Here” dealerships, Shabana Motors does report your payment history to the credit bureaus! I purchased my vehicle 2 months ago and have seen my credit score already improve due to my on time payments. They also offer 1 free Year of AAA and a 2 year warranty on every vehicle! If you are in a similar financial situation as me, have poor credit or repossessions on your record, and have been going from dealership to dealership, stop searching and go to Shabana Motors TODAY! It’s the best decision I ever made during my car shopping journey! 🚗 🚘 🚙
They are amazing. They helped me get me into a vehicle. Haven’t had a car since June 13th, 2023. The salesman Derrick helped me out with negotiating a down payment I could afford to make sure I left with a vehicle. I appreciate his help so much. I recommend you to go to him anytime you are looking for a vehicle of your choice and price range. He will do his best to get you into a vehicle.