This place is an absolute scam, avoid at all costs. They will prey on people with bad credit, ESL, and people who are unable to attain traditional financing.
They do not check cars at all before selling. A car that was purchased in June 2022. I head a noise two months later and brought it to their service center. I was told differing things. First that the brakes were the problem and they needed to be changed. I was then told this was wear and tear. Two months the brakes go out after I was assured I was being sold a used car that has undergone safety and mechanical checks, and that is normal wear and tear? The same person stated there was over 30% life left on the brakes.
Another noise concerned me but was repeatedly told it was the brakes but they still had life.
4 months after purchasing the car the wheel bearing malfunctioned, which accounts for the second noise that was noted but not apparently important enough of an issue for their service center to check. When I went to tap the brakes, they completely failed due to the faulty wheel bearing and I lost control of the car.
The insurance that I was forced to purchased only through their company has the value of the car I purchased 4 months ago at 10k while the purchase price was 18k. The gap insurance that o was also forced to purchase of course covered their price gouging, but now I am left with injuries, no car, higher premiums.
Any time they force you to use their bundles services you know this is a scam. As I was leaving the facility after picking up my belongings and being insulted by the staff while talking about this incident, another person who was walking in lamented that the exact incident happened to them.
When I attempted to bring a friend who is more knowledgeable to advocate for me, they attempted to say that she could not be present and attempted to remove us from the facility. They don’t abide by laws or safety and will use any way possible to prey on people. When asked to be shown what law prevents someone else from being present, miraculously my friend was able to be present with me.
When I went to pick up my belongings, I was able to see their head on collision graveyard, hundreds of cars that look exactly like mine, probably the same exact situation.
If you want to be preyed on and taken advantage of, to possibly be driving an extremely dangerous car be they want to make back end money through their insurances, and possibly end up dead due to a horrendous accident, by all means buy a car from the scam Shabana Motors.
If you are in a less than desirable situation and need to find a friendly face and a helpful company to get you a good, reliable car, stay far far away from this place.
Amina Nathan
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May 31, 2023
All Aboard!!!!
Looking for fast approval decent downpayment Great Customer Service
Humble Salesman Derek is the man to see!!!
Tired of others running your credit after explaining your whole life!!!
Shabana Motors are the Car Dealership to stop by!!!
The owner was very polite and interacted with his customers a big plus for me. The whole staff welcome as a customer and not just a dollar bill!!! If it had an option for 100 stars yes they can get it!!! Great job team I watched you all and how you guys interacted with customers and the above and beyond you guys were!!! The drinks was refreshing another plus after coming out HOuston,Tx Heat!!! Remember to future customers it’s a USED Carlot not a Ford or…. Hey my new car looks and drives brand new so in my eyes it’s a new!!! Derek always been a go getter and loves his customers to be happy even when they don’t get approved he educate them on what they need work on…
Shae Williams
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July 12, 2022
I went to Shabana Motors after what felt like going almost everywhere!! The process was very easy, quick, and painless. The prices are fair; total vehicle, down payment, and the monthly payments. JD is an amazing salesman, and I would definitely recommend going here if you’re looking for a reliable vehicle.
Dimitria Burton
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May 03, 2023
I was so happy to finally buy my first car on March 22. I got the call to come get my sticker and my plates. 12 mins out I start hearing this strange sound. So get my tags then around the corner to THEY’RE repair shop. For the guy to tell me it was fine to drive my car. Just bring it back soon. Even after I offered to leave it there to be fixed. That was the April 21. So went the parked my vehicle. I was moving my vehicle to my new house. And this happened on May 1. Don’t buy get shabanatized like I have. STAY AWAY!!! They get NO FREAKIN STARS
Richard Rivas
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April 07, 2023
Derek Rosas took great care of me. Showed me a vehicle I was not even looking into and turns out, we liked more than what we originally wanted. Very honest salesman. Works definitely recommend him to deal with!
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9811 Southwest Fwy, Houston, TX 77074, USA
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This place is an absolute scam, avoid at all costs. They will prey on people with bad credit, ESL, and people who are unable to attain traditional financing. They do not check cars at all before selling. A car that was purchased in June 2022. I head a noise two months later and brought it to their service center. I was told differing things. First that the brakes were the problem and they needed to be changed. I was then told this was wear and tear. Two months the brakes go out after I was assured I was being sold a used car that has undergone safety and mechanical checks, and that is normal wear and tear? The same person stated there was over 30% life left on the brakes. Another noise concerned me but was repeatedly told it was the brakes but they still had life. 4 months after purchasing the car the wheel bearing malfunctioned, which accounts for the second noise that was noted but not apparently important enough of an issue for their service center to check. When I went to tap the brakes, they completely failed due to the faulty wheel bearing and I lost control of the car. The insurance that I was forced to purchased only through their company has the value of the car I purchased 4 months ago at 10k while the purchase price was 18k. The gap insurance that o was also forced to purchase of course covered their price gouging, but now I am left with injuries, no car, higher premiums. Any time they force you to use their bundles services you know this is a scam. As I was leaving the facility after picking up my belongings and being insulted by the staff while talking about this incident, another person who was walking in lamented that the exact incident happened to them. When I attempted to bring a friend who is more knowledgeable to advocate for me, they attempted to say that she could not be present and attempted to remove us from the facility. They don’t abide by laws or safety and will use any way possible to prey on people. When asked to be shown what law prevents someone else from being present, miraculously my friend was able to be present with me. When I went to pick up my belongings, I was able to see their head on collision graveyard, hundreds of cars that look exactly like mine, probably the same exact situation. If you want to be preyed on and taken advantage of, to possibly be driving an extremely dangerous car be they want to make back end money through their insurances, and possibly end up dead due to a horrendous accident, by all means buy a car from the scam Shabana Motors. If you are in a less than desirable situation and need to find a friendly face and a helpful company to get you a good, reliable car, stay far far away from this place.
All Aboard!!!! Looking for fast approval decent downpayment Great Customer Service Humble Salesman Derek is the man to see!!! Tired of others running your credit after explaining your whole life!!! Shabana Motors are the Car Dealership to stop by!!! The owner was very polite and interacted with his customers a big plus for me. The whole staff welcome as a customer and not just a dollar bill!!! If it had an option for 100 stars yes they can get it!!! Great job team I watched you all and how you guys interacted with customers and the above and beyond you guys were!!! The drinks was refreshing another plus after coming out HOuston,Tx Heat!!! Remember to future customers it’s a USED Carlot not a Ford or…. Hey my new car looks and drives brand new so in my eyes it’s a new!!! Derek always been a go getter and loves his customers to be happy even when they don’t get approved he educate them on what they need work on…
I went to Shabana Motors after what felt like going almost everywhere!! The process was very easy, quick, and painless. The prices are fair; total vehicle, down payment, and the monthly payments. JD is an amazing salesman, and I would definitely recommend going here if you’re looking for a reliable vehicle.
I was so happy to finally buy my first car on March 22. I got the call to come get my sticker and my plates. 12 mins out I start hearing this strange sound. So get my tags then around the corner to THEY’RE repair shop. For the guy to tell me it was fine to drive my car. Just bring it back soon. Even after I offered to leave it there to be fixed. That was the April 21. So went the parked my vehicle. I was moving my vehicle to my new house. And this happened on May 1. Don’t buy get shabanatized like I have. STAY AWAY!!! They get NO FREAKIN STARS
Derek Rosas took great care of me. Showed me a vehicle I was not even looking into and turns out, we liked more than what we originally wanted. Very honest salesman. Works definitely recommend him to deal with!