This place is an absolute scam, avoid at all costs. They will prey on people with bad credit, ESL, and people who are unable to attain traditional financing.
They do not check cars at all before selling. A car that was purchased in June 2022. I head a noise two months later and brought it to their service center. I was told differing things. First that the brakes were the problem and they needed to be changed. I was then told this was wear and tear. Two months the brakes go out after I was assured I was being sold a used car that has undergone safety and mechanical checks, and that is normal wear and tear? The same person stated there was over 30% life left on the brakes.
Another noise concerned me but was repeatedly told it was the brakes but they still had life.
4 months after purchasing the car the wheel bearing malfunctioned, which accounts for the second noise that was noted but not apparently important enough of an issue for their service center to check. When I went to tap the brakes, they completely failed due to the faulty wheel bearing and I lost control of the car.
The insurance that I was forced to purchased only through their company has the value of the car I purchased 4 months ago at 10k while the purchase price was 18k. The gap insurance that o was also forced to purchase of course covered their price gouging, but now I am left with injuries, no car, higher premiums.
Any time they force you to use their bundles services you know this is a scam. As I was leaving the facility after picking up my belongings and being insulted by the staff while talking about this incident, another person who was walking in lamented that the exact incident happened to them.
When I attempted to bring a friend who is more knowledgeable to advocate for me, they attempted to say that she could not be present and attempted to remove us from the facility. They don’t abide by laws or safety and will use any way possible to prey on people. When asked to be shown what law prevents someone else from being present, miraculously my friend was able to be present with me.
When I went to pick up my belongings, I was able to see their head on collision graveyard, hundreds of cars that look exactly like mine, probably the same exact situation.
If you want to be preyed on and taken advantage of, to possibly be driving an extremely dangerous car be they want to make back end money through their insurances, and possibly end up dead due to a horrendous accident, by all means buy a car from the scam Shabana Motors.
If you are in a less than desirable situation and need to find a friendly face and a helpful company to get you a good, reliable car, stay far far away from this place.
Shae Williams
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July 12, 2022
I went to Shabana Motors after what felt like going almost everywhere!! The process was very easy, quick, and painless. The prices are fair; total vehicle, down payment, and the monthly payments. JD is an amazing salesman, and I would definitely recommend going here if you’re looking for a reliable vehicle.
Taylor Lewis
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September 26, 2022
I just bought a car from here a week ago & I would definitely recommend them if you need a car. Whitney got me in something I actually liked for less than what I said I could put down. I have very bad credit & a repo & I was still able to pull off in something nice. They work with you here. They also report to credit bureaus so if you make your payments on time you can boost your score. Payments aren’t too high either.
Dawnyeatha Walcott
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November 23, 2022
Mrs Shawn is the truth! Go see her and tell her I sent u. If you have $1500 down u can't pick the car they give you but they will put you in something. And be honest lying won't get you anywhere with her.
Samantha Grant
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October 24, 2022
I’m only giving them a one star but they don’t deserve that! The only thing I can say about this place is to stay far away from it! They are greedy, rude, and vultures! One day they will pay for treating customers the way they do. God is going to take care of all the crookedness that’s in this dealership. So I will advise you if you pass this dealership don’t stop! Keeping going!
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9811 Southwest Fwy, Houston, TX 77074, USA
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This place is an absolute scam, avoid at all costs. They will prey on people with bad credit, ESL, and people who are unable to attain traditional financing. They do not check cars at all before selling. A car that was purchased in June 2022. I head a noise two months later and brought it to their service center. I was told differing things. First that the brakes were the problem and they needed to be changed. I was then told this was wear and tear. Two months the brakes go out after I was assured I was being sold a used car that has undergone safety and mechanical checks, and that is normal wear and tear? The same person stated there was over 30% life left on the brakes. Another noise concerned me but was repeatedly told it was the brakes but they still had life. 4 months after purchasing the car the wheel bearing malfunctioned, which accounts for the second noise that was noted but not apparently important enough of an issue for their service center to check. When I went to tap the brakes, they completely failed due to the faulty wheel bearing and I lost control of the car. The insurance that I was forced to purchased only through their company has the value of the car I purchased 4 months ago at 10k while the purchase price was 18k. The gap insurance that o was also forced to purchase of course covered their price gouging, but now I am left with injuries, no car, higher premiums. Any time they force you to use their bundles services you know this is a scam. As I was leaving the facility after picking up my belongings and being insulted by the staff while talking about this incident, another person who was walking in lamented that the exact incident happened to them. When I attempted to bring a friend who is more knowledgeable to advocate for me, they attempted to say that she could not be present and attempted to remove us from the facility. They don’t abide by laws or safety and will use any way possible to prey on people. When asked to be shown what law prevents someone else from being present, miraculously my friend was able to be present with me. When I went to pick up my belongings, I was able to see their head on collision graveyard, hundreds of cars that look exactly like mine, probably the same exact situation. If you want to be preyed on and taken advantage of, to possibly be driving an extremely dangerous car be they want to make back end money through their insurances, and possibly end up dead due to a horrendous accident, by all means buy a car from the scam Shabana Motors. If you are in a less than desirable situation and need to find a friendly face and a helpful company to get you a good, reliable car, stay far far away from this place.
I went to Shabana Motors after what felt like going almost everywhere!! The process was very easy, quick, and painless. The prices are fair; total vehicle, down payment, and the monthly payments. JD is an amazing salesman, and I would definitely recommend going here if you’re looking for a reliable vehicle.
I just bought a car from here a week ago & I would definitely recommend them if you need a car. Whitney got me in something I actually liked for less than what I said I could put down. I have very bad credit & a repo & I was still able to pull off in something nice. They work with you here. They also report to credit bureaus so if you make your payments on time you can boost your score. Payments aren’t too high either.
Mrs Shawn is the truth! Go see her and tell her I sent u. If you have $1500 down u can't pick the car they give you but they will put you in something. And be honest lying won't get you anywhere with her.
I’m only giving them a one star but they don’t deserve that! The only thing I can say about this place is to stay far away from it! They are greedy, rude, and vultures! One day they will pay for treating customers the way they do. God is going to take care of all the crookedness that’s in this dealership. So I will advise you if you pass this dealership don’t stop! Keeping going!