Went to multiple car lots and was given the run around. Until I stopped here today! Derek helped my husband and i. Gave us no runs around & got straight to the point. Showed me several vehicles & got us into one my husband and I both liked! My experience here today was overall great! We will definitely be coming back to this location !
Today I went into the dealership hopeful that I would have a good experience. Well, I got just that! The salesman, Danish, was very pleasant. He was professional, kind, and met my needs to the T!! If you need a vehicle, go ask for Danish.. He will get you taken care of!!
I’ve had a bitter sweet experience with Shabana motors! Some of the sweetest people are here! But my sales man Jule sold me a horrible car. I’ve had it for a year and the check engine has been on since I’ve bought it! Honey well service center cannot fix whatever issue it is, and I’ve been trying for the last MONTH to get this car swapped out with NO ASSISTANCE! 😭😭 Anthony is the absolute best and very understanding!!!!
I had the most AMAZING experience here at Shabana Motors. I had the pleasure of working with Danish and he made the experience such a breeze! Usually going to a car lot can be a stressful thing, but with Danish the process wasn't stressful at all. He was EXTREMELY friendly and helpful. He was so patient and just made getting a new car an easy one. 10 out of 10 would recommend. If you're looking for a new car, stop in and ask for Danish, he's got you covered! Thanks Danish! You made my experience a great one!
My process started off smoothly as of today my car been shut off which my account cuts my car off a lot and at least from my knowledge I don’t know her personally. I talked to them yesterday after sitting 2hrs to find out they shut my car off. The never told me after lying saying the system shut it off just like I paid on July 30th and they say I wouldn’t get a receipt from the phone system I just laugh. I do know it’s illegal to have trackers on cars. If don’t won’t be shut off in the middle of the street or far from home do not be late or don’t come here. They will hinder you from making money to provide for your family if you go through a hardship. I don’t won’t build a relationship with no loyalty or communication for my family. Not to mention the alternator went out before my 30day warranty and they still made me pay and I was forced to use my promise to pay which you only get two of those. I never missed over a month payment. Within a week of miss payment they will pull the kill switch on you. I dislike negative energy and inside the finance department is a nightmare. The lady never give me her name but she sounds black and ghetto seems she dislike customers and don’t have good customer service skills. I not once cursed or yell at her but she lied to me and got angry after I called back because she turn my car off 1min after turning off. I was stuck at the gas pump which we all know can get towed and cost more money. FYI go shop at carvana, a major carlot “used car” department. If you young please don’t waste your credit here. Keep saving your money. I forgot I had to swap the car in picture out and give more money for the Volkeswagen. Check the bottom under the tires it be rust under there. Once you pull and ride the cars start humming. Sorry I’m all over the place but I’m upset. That lady refused to let me speak with management I had to call back to get to him knowing I been sitting in 100 degree weather. I told her I was going work the Beyoncé Concert with the tempt service I work for and shareride through the weekend so I can get her money. She really cut my car off down the street after I put $30 in that tank!!! I got hired at Little Ceaser’s within that hour I start Sunday!!! And these people stop me from making money for my 5kids!!!!!! WTBS 3jobs this weekend I can’t go. I don’t get foodstamps so this car is my only money maker!!!! Where I live don’t have busline and I have my last $30 in the gas tank. Keep in mind I told them all of this. So don’t go to a place with no loyalty no respect no communication. They lucky it’s too far I’ll go to the other guy who own these cars and tell him how that lady are. I was told by part owner I was hired and the manager said I had to wait 2wks and he never called I called and he said they hired someone else. And the same man answered this time and said if I don’t get the money by the end of the work day it will be shut off. Well at 8pm I was going work this weekend shift with over 100,000 people in the city of Houston which means lots of money. I was hinder from that. This situation put me in more depression then I started with. I hope somebody have the owner call Thanks you Shabana I’m unable to go to the food bank to feed my family because I missed one payment my Bday n son Bday next week plus holidays I guess I won’t visit family whims out of town. And no my family can’t give me the money to pay as my unprofessional account would say. But I do know it’s a God and he ain’t pleased. Shabana Motors only about the money and not Loy